CoolHaven™ — Ice Silk Cooling Mat for Dogs & Cats
Beat the heat before it arrives — and keep them cool all summer long.
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Description
The CoolHaven™ uses advanced Ice Silk technology to naturally draw heat away from your pet's body — keeping them 2 to 4°C cooler in minutes. No gel, no water, no electricity needed. Whether it's a scorching July afternoon or a warm evening indoors, your dog or cat always has a cool, comfortable spot to retreat to. Simply place it down — they'll do the rest.
Features
Whether you have a small cat or a large Labrador over 40kg, there's a CoolHaven™ size made for them. Available in 5 sizes from S to 2XL, the mat is suitable for all breeds, all sizes, and all shapes — dogs and cats alike. Not sure which one to pick? Check our size guide below to find the perfect fit for your companion.
How to use
Using CoolHaven™ couldn't be simpler. Place the mat flat in your pet's favourite spot — their bed, the sofa, the car, or the floor. There's nothing to activate, fill or plug in. Your pet will naturally gravitate towards it as soon as they feel the coolness. For best results, keep it in a shaded area away from direct sunlight. When it needs a clean, simply machine wash on a gentle cold cycle and air dry.
Delivery and returns
Free standard delivery — 5 to 9 working days. Express delivery £4.32 — 3 to 5 working days. Dispatched within 1 to 2 working days. Not happy? 30-day hassle-free returns — no questions asked. Whisker & Co — all-inclusive pricing, no hidden fees.
Real pets. Real comfort. Real results.
Don't take our word for it — see what cat parents across the UK are saying
WHAT HEAT REALLY DOES TO YOUR PET
They can't tell you they're too hot.
But their body feels every degree.
Suffer from heat during summer months — often in complete silence
*SantévetThat suffer heatstroke will die — even with veterinary care
*RVC VetCompass, 2020This is what cool looks like
See the difference it makes on the hottest days of the year. Before, your pet is restless, panting, searching for a cool spot that doesn't exist. After, they're calm, comfortable and sleeping soundly — right where you left them. One simple change. A whole summer of difference.
This is what comfort looks like
Before CoolHaven™, your cat is restless, overheated, constantly searching for the coolest spot on the floor. After, they're calm, settled and sleeping peacefully — on their own cool haven. One simple change. A whole summer of comfort.
What cat parents are saying
based on 10,000 reviews
Exactly as described.
The mat is exactly as described and pictured. It feels cool and soft to the touch — my dog and cat both love it. Highly recommend. Colour: Pink / Size: M
Perfect from the moment it arrived.
Arrived on time, beautifully packaged, excellent quality fabric and genuinely cool to the touch. My dog absolutely loved it. Colour: Chocolate / Size: L
My dog loved it straight away.
Arrived by the exact date, well packaged, great quality material and noticeably cool. My dog adored it straight away. Colour: Chocolate / Size: XL
She went on it from day one.
My cat loves it and goes on it all the time — from the very first day. It stays cool when you touch it and she clearly feels the difference. I highly recommend it. Colour: Forest Green / Size: S
No gel, no fridge — just works.
Surprisingly, it's just fabric — no gel inside, no need to put it in the fridge beforehand. And it genuinely is cool on the surface. My dog (77kg, very thick coat) lay straight down on it and was able to sleep without panting. Excellent product. Colour: Navy Blue / Size: XXL
They love it in the heat.
The dimensions are exactly as expected — and it's genuinely brilliant. My dogs love it during this warm period. Colour: Navy Blue / Size: XL
Still cold after washing.
It's incredible. I just touched it and it's cold. I washed it once and it's still cold. I bought it because my dog gets very hot in summer — so glad I did. Already ordered a bigger size. Colour: Chocolate / Size: M
Cooler than I expected.
Much cooler than I expected. It's the perfect mat to place on the floor or on the bed to keep my dog refreshed. Colour: Chocolate / Size: XL
A real surprise.
I was sceptical until it arrived — but it really is cool to the touch, especially in this heat. My dog is very happy with it.
Does exactly what it promises.
The product is exactly as described and it genuinely feels cold. The dog is happy. Would recommend both the product and the seller
Got questions? We've got answers.
Need more help? Contact us at contact@thewhiskerandco.com
Whisker & Co is a UK pet brand dedicated to the comfort and happiness of your dog or cat. We carefully select every product we offer to make sure it genuinely improves your pet's daily life — not just looks good on a shelf. We believe that pets deserve the best, and that's exactly what we set out to deliver with every single order.
We're a UK-based brand, shipping exclusively to pet owners across England, Scotland and Wales. Everything we do is built around the needs of UK pet owners and their companions. From our product selection to our customer support, every decision we make starts with you and your pet in mind.
For anyone who considers their pet a true member of the family. Whether you have a dog, a cat, or both — Whisker & Co is your go-to destination for products that make a real difference in their everyday life. We serve thousands of pet owners across the UK who refuse to settle for anything less than the best for their companions.
You can reach our team at contact@thewhiskerandco.com. We're available Monday to Friday and always aim to respond within 24 hours. No bots, no automated replies — just real people who love pets and are genuinely happy to help you find exactly what you're looking for.
Every product sold by Whisker & Co is 100% non-toxic and pet-safe. We carefully review each item before listing it — testing for materials, durability and real-world use. If we wouldn't use it with our own pets, it simply doesn't make it to our store. Your pet's wellbeing is never something we compromise on.
Yes. All products available on Whisker & Co comply with UK consumer safety standards. We only work with suppliers who meet our strict requirements for materials and manufacturing. Every item goes through a thorough selection process before it reaches your door.
Most of our products are designed for both dogs and cats of all sizes and breeds. Each product page clearly indicates which animals it's intended for, along with size guides where relevant — so you can always shop with complete confidence and find exactly what your pet needs.
All materials used in our products are free from harmful chemicals, toxins and common irritants. If your pet has a known sensitivity or allergy, we recommend carefully reading the product description before purchasing. You're also welcome to contact us directly — our team is happy to help you find the right product for your companion.
We offer a full 30-day return policy from the date of delivery. If you are not completely satisfied with your purchase for any reason, simply contact us at contact@thewhiskerandco.com with your order number and we will guide you through the process. No lengthy forms, no hassle — just straightforward customer care from a brand that stands behind every order.
Once your return request is approved, refunds are typically processed within 3 to 5 business days. The amount will be returned to your original payment method. You'll receive a confirmation email as soon as the refund has been issued so you're never left in the dark.
Once your return request is approved, refunds are typically processed within 3 to 5 business days. The amount will be returned to your original payment method. You'll receive a confirmation email as soon as the refund has been issued so you're never left in the dark.
In most cases, return shipping is covered by Whisker & Co. We believe that a hassle-free returns experience is part of what makes shopping with us different. Full details are provided when you initiate your return — simply reach out to us at contact@thewhiskerandco.com and we'll take care of the rest.
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We accept all major credit and debit cards including Visa, Mastercard and American Express, as well as PayPal, Apple Pay and Google Pay. All transactions are processed securely and you will never be asked to share sensitive payment details by email or phone.
If you need to modify or cancel your order, please contact us at contact@thewhiskerandco.com as quickly as possible. We process orders within 1 to 2 business days, so the sooner you reach out, the better. Once your order has been dispatched, we are unfortunately unable to make changes — but our 30-day return policy will still apply.
Yes. As soon as your order is placed and payment is confirmed, you will receive an order confirmation email with a full summary of your purchase. Once your order has been dispatched, you will receive a second email with your tracking number so you can follow your delivery in real time.
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